#20 of 34 Speciality lodging in Burleigh Heads based on Tripadvisor
Pat
United Kingdom,
January
2024
8.8/10
My stay at the hotel was delightful! The room, although a bit dated this time, was lovely, clean, and comfortable, offering everything I needed. The slight lingering dirty smoke smell was a drawback, but overall, it was a pleasant experience. The service was outstanding, with staff members being very helpful and hospitable throughout my stay. The location, with its picturesque pool area and proximity to the beach and various attractions, was fantastic. The facilities were top-notch, adding to the overall convenience and comfort of my stay.
Rooms
7.0
The room was lovely, clean, and comfortable, but had a lingering dirty smoke smell and seemed dated compared to previous stays.
Service
9.0
The staff was lovely and very hospitable, providing excellent service from check-in to check-out.
Location
10.0
The location was spot on, offering a lovely setting with a pool shaped like the map of Australia and being close to numerous attractions and the beach.
Dining
Facilities
9.0
The hotel facilities were excellent, enhancing my overall experience during my stay.
clean
lingering smoke smell
Beth
United Kingdom,
January
2024
7.8/10
The hotel rooms were very clean and fantastic, but unfortunately, many amenities were not functional, and there were signs everywhere indicating no refunds. The service was outstanding, with friendly and very helpful staff assisting with laundry and tours. The hotel's location was perfect, right next to the beach and a short walk to the resort center. The dining experience offered freshly brewed coffee. The facilities included a lovely swimming pool, car parking, and proximity to the beach.
Rooms
6.0
The rooms were very neat and clean.
Service
8.0
The service was outstanding.
Location
9.0
The hotel's location was perfect, right next to the beach and a short walk to the resort center.
Dining
7.0
The dining experience offered freshly brewed coffee.
Facilities
9.0
The facilities included a lovely swimming pool, car parking, and proximity to the beach.
Jason
United Kingdom,
October
2023
7.6/10
I stayed at this hotel, which is situated on the highway side, so it was a bit noisy. The rooms looked tired and needed a makeover. The location is convenient right by the main road, but noisy due to traffic. There is potential for improvements with a refreshing paint job.
Rooms
6.0
The rooms facing the highway were a bit noisy, and they seemed tired, needing a makeover. The hotel could use a refreshing paint job.
Service
9.0
The service at this hotel was amazing. The staff members were friendly and very helpful, providing immediate assistance when needed. Laundry service and tours/ticket assistance were available.
Location
8.0
Although our room faced the highway and was noisy, the hotel's location was great, close to the beach and within a 10-minute walk to all the restaurants. The pool shaped like the map of Australia, surrounded by tropical palms, provided a lovely setting visible from the room balconies.
Dining
Facilities
7.0
The hotel's facilities included a pool with a unique design and tropical surroundings. However, improvements could be made to enhance the guest experience.
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